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PurelyU

Frequently Asked Questions

About Monk Fruit Concentrate

Monk fruit concentrate is a liquid sweetener made by crushing the monk fruit (Siraitia grosvenorii), infusing it in water, and concentrating the natural juice. Unlike powdered monk fruit extract which is heavily processed, our concentrate is a whole-fruit liquid, closer to nature with no additives, fillers, or erythritol. The natural compounds responsible for its sweetness (mogrosides) are up to 250 times sweeter than sugar, so just a few drops go a very long way.
Purely U Organic Monk Fruit Concentrate has zero calories, zero carbs, and a zero glycaemic index. The sweetness comes from naturally occurring compounds called mogrosides, not from fructose or sucrose, so it won't spike your blood sugar.
Yes. Monk fruit juice concentrate is recognised as a traditional food by Food Standards Australia New Zealand (FSANZ) and is fully compliant as a food-grade product in Australia and New Zealand. It has been used in Asian cuisine for centuries.

Monk fruit concentrate has a zero glycaemic index making it popular among those managing blood sugar, or following keto, paleo, or low-carb lifestyles. We recommend consulting your healthcare provider before making any dietary changes if you have a medical condition.

Read our full keto sweetener guide.

Read our guide to monk fruit and blood sugar management.

For beverages like coffee, tea, or smoothies: approximately 4 to 6 drops equals the sweetness of 1 teaspoon of sugar. Start with less and adjust to taste as everyone's sweetness preference is different.

See our complete conversion guide with exact drop counts.

Yes on both counts. Our liquid concentrate is heat stable and retains its sweetness in hot drinks like coffee, tea, and chai without any change in flavour. It also dissolves instantly in cold drinks like iced tea and smoothies with no gritty texture or residue. This is a key advantage over monk fruit powders, which can clump in cold liquids and sometimes require pre-dissolving in warm water before use.
Our Vanilla, Hazelnut, and Caramel variants use natural flavouring to complement your drinks beautifully. They work especially well in coffee, chai, and hot chocolate. The unflavoured version is ideal for baking or when you want pure sweetness with no added flavour.
Yes, monk fruit concentrate works well in baking applications. It does not provide the volume or browning that sugar does, so you may need to adjust your recipe accordingly. We recommend our Unflavoured 100ml for baking as it offers the best value for larger quantities.
Refrigeration is not essential but will extend shelf life. Once opened, we recommend storing in the fridge and using within 12 months.
Most supermarket monk fruit products are blends containing erythritol or other sweeteners, with only a small amount of actual monk fruit. Purely U is 100% pure monk fruit concentrate with no blending, no fillers, and no additives. Just pure concentrate with full ingredient transparency.

Orders & Shipping

Yes, we ship worldwide via Australia Post. Shipping rates are calculated at checkout based on weight and destination. Free AU shipping on orders over $99. Free international shipping on orders over $149. See our Shipping Policy for full details.
Within Australia: approximately 3 to 7 business days metro, 5 to 10 business days regional. International: approximately 10 to 21 business days. Express options are available at checkout. All transit times are estimates from Australia Post and are not guaranteed.
Duties and taxes vary by country and are the buyer's responsibility. See our Shipping Policy for full details.
You will receive a tracking email once your order is dispatched. Use the tracking number to follow your parcel on the Australia Post website.
Contact us immediately at cs@purelyu.com.au. We process orders quickly, so if your order has already been dispatched we are unable to make changes.

Payments & Returns

We accept all major credit and debit cards as well as a wide range of payment methods supported globally by our payment provider. If your preferred payment method is widely accepted internationally, it is likely supported at checkout.
Yes. All payments are processed by our payment provider which is PCI-DSS Level 1 compliant, the highest level of payment security certification available. We never store your card details.
Subject to the Australian Consumer Law, products are not returnable for change of mind. If your product arrives damaged or faulty, contact us at cs@purelyu.com.au with your order number and photos. See our Returns & Refund Policy for full details.
Yes! Sign up to our email list to receive exclusive offers and be the first to hear about new products and promotions.
Subscribe to our newsletter and you'll receive the discount code WELCOME10 to use at checkout. The code applies 10% off your first order and is valid for one use per customer. Enter it in the discount field at checkout before placing your order.
Both contain the same pure organic monk fruit concentrate. The 100ml is simply a larger bottle offering better value if you use it regularly or want to stock up. The 50ml is ideal if you're trying monk fruit for the first time or prefer a more compact bottle. The flavoured variants (Vanilla, Hazelnut, Caramel) are available in 50ml; the Unflavoured is available in both 50ml and 100ml.

Still have a question?

Email us at cs@purelyu.com.au

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We'll get back to you within 1 to 2 business days.