Frequently Asked Questions
About Monk Fruit Concentrate
Monk fruit concentrate is a liquid sweetener made by crushing the monk fruit (Siraitia grosvenorii), infusing it in water, and concentrating the natural juice. Unlike powdered monk fruit extract which is heavily processed, our concentrate is a whole-fruit liquid, closer to nature with no additives, fillers, or erythritol. The natural compounds responsible for its sweetness (mogrosides) are up to 250 times sweeter than sugar, so just a few drops go a very long way.
Purely U Organic Monk Fruit Concentrate has zero calories, zero carbs, and a zero glycaemic index. The sweetness comes from naturally occurring compounds called mogrosides, not from fructose or sucrose, so it won't spike your blood sugar.
Yes. Monk fruit juice concentrate is recognised as a traditional food by Food Standards Australia New Zealand (FSANZ) and is fully compliant as a food-grade product in Australia and New Zealand. It has been used in Asian cuisine for centuries.
Monk fruit concentrate has a zero glycaemic index making it popular among those managing blood sugar, or following keto, paleo, or low-carb lifestyles. We recommend consulting your healthcare provider before making any dietary changes if you have a medical condition.
For beverages like coffee, tea, or smoothies: approximately 4 to 6 drops equals the sweetness of 1 teaspoon of sugar. Start with less and adjust to taste as everyone's sweetness preference is different.
Yes on both counts. Our liquid concentrate is heat stable and retains its sweetness in hot drinks like coffee, tea, and chai without any change in flavour. It also dissolves instantly in cold drinks like iced tea and smoothies with no gritty texture or residue. This is a key advantage over monk fruit powders, which can clump in cold liquids and sometimes require pre-dissolving in warm water before use.
Our Vanilla, Hazelnut, and Caramel variants use natural flavouring to complement your drinks beautifully. They work especially well in coffee, chai, and hot chocolate. The unflavoured version is ideal for baking or when you want pure sweetness with no added flavour.
Yes, monk fruit concentrate works well in baking applications. It does not provide the volume or browning that sugar does, so you may need to adjust your recipe accordingly. We recommend our Unflavoured 100ml for baking as it offers the best value for larger quantities.
Refrigeration is not essential but will extend shelf life. Once opened, we recommend storing in the fridge and using within 12 months.
Most supermarket monk fruit products are blends containing erythritol or other sweeteners, with only a small amount of actual monk fruit. Purely U is 100% pure monk fruit concentrate with no blending, no fillers, and no additives. Just pure concentrate with full ingredient transparency.
About Collagen Peptides
Mix 1 scoop (14g) into smoothies, coffee, juice, or any beverage. It dissolves in hot or cold drinks with no taste.
Most people notice improvements in skin hydration and nail strength within 4 to 8 weeks of daily use. Joint benefits may take 8 to 12 weeks.
The product itself is dairy-free, but it is manufactured in a facility that contains dairy and soy lecithin.
Same product, different sizes. The 900g pouch offers better value with 64 servings vs 32 servings.
Bovine collagen naturally contains Type I and Type III collagen, the two types most important for skin, hair, nails, bones, and joints. Type I makes up 90% of your body's collagen.
Yes. It dissolves completely in hot or cold beverages with no taste or texture change. Coffee, smoothies, juice, and water all work well.
This product is a food-grade supplement. Consult your healthcare provider before taking any supplements during pregnancy or breastfeeding.
Our collagen is sourced from grass-fed, pasture-raised Australian cattle. The product is certified organic, halal certified, kosher (kashruth) certified, and HACCP certified for food safety.
Yes. Our hydrolysed collagen peptides are kosher (kashruth) certified, in addition to being halal, organic, and HACCP certified. Sourced from grass-fed, pasture-raised Australian cattle. (Note: this applies to our bovine collagen — our forthcoming marine collagen is not kosher certified.)
About Creatine Monohydrate
Add 1 scoop (3g) to 200ml of water or your favourite beverage. Take once daily, before or after training, or any time of day.
Not required. A consistent daily dose of 3 to 5g is effective. A loading phase (20g per day for 5 to 7 days) can saturate muscles faster but is optional.
Creatine monohydrate is one of the most extensively studied supplements with an excellent safety profile. Not suitable for children under 15 or pregnant women.
Yes. Our creatine monohydrate is 100% vegan, certified organic, and halal certified.
Creatine draws water into muscle cells, which can cause a small amount of water retention in the first week. This is intracellular (inside the muscle), not subcutaneous bloating. It typically stabilises after 1 to 2 weeks of consistent use.
Absolutely. Creatine benefits are not gender-specific. Research shows it supports strength, body composition, bone density, and even cognitive function in both men and women.
Emerging research suggests creatine may support cognitive performance, particularly during periods of sleep deprivation or mental fatigue. Your brain uses creatine for energy just like your muscles do.
This product is not suitable for children under 15 years of age. It should be consumed in conjunction with a nutritious diet and appropriate physical training. Consult a healthcare professional if unsure.
About Bovine Gelatin
Add 1 scoop (10g) per 500ml of liquid. Bloom in cold liquid for 5 minutes before adding to hot liquid. Do not boil.
Both come from the same source. Gelatin gels when cooled (for cooking). Collagen peptides are hydrolysed so they dissolve without gelling (for drinks).
The product is gluten-free but is manufactured in a facility that contains dairy and soy lecithin. It is not suitable for vegetarians or vegans.
Store sealed in a cool, dry, odour-free environment below 25 degrees Celsius.
Gelatin is rich in glycine and glutamic acid, amino acids that support the intestinal lining. It is commonly used in gut-healing protocols like GAPS and AIP diets. Dissolve in warm bone broth or make gelatin-based foods for daily intake.
Homemade gummies, fruit jellies, panna cotta, marshmallows, mousse, and enriched soups and sauces. It can also be added to smoothies. Just bloom in cold liquid first, then blend with warm liquid.
Both come from bovine collagen, but they behave differently. Gelatin gels when cooled (ideal for cooking and setting). Collagen peptides are hydrolysed so they dissolve without gelling (ideal for drinks). Choose gelatin for cooking, collagen for beverages.
Yes. Australia is classified as a negligible BSE risk country by the World Organisation for Animal Health (WOAH). Our gelatin is sourced entirely from Australian cattle.
Yes. Our bovine gelatin is kosher (kashruth) certified, in addition to being halal, organic, and HACCP certified. Sourced from grass-fed, pasture-raised Australian cattle.
Orders & Shipping
Yes, we ship worldwide via Australia Post. Shipping rates are calculated at checkout based on weight and destination. Free AU shipping on orders over $75. Free international shipping on orders over $149. See our Shipping Policy for full details.
Within Australia: approximately 3 to 7 business days metro, 5 to 10 business days regional. International: approximately 10 to 21 business days. Express options are available at checkout. All transit times are estimates from Australia Post and are not guaranteed.
Duties and taxes vary by country and are the buyer's responsibility. See our Shipping Policy for full details.
You will receive a tracking email once your order is dispatched. Use the tracking number to follow your parcel on the Australia Post website.
Contact us immediately at cs@purelyu.com.au. We process orders quickly, so if your order has already been dispatched we are unable to make changes.
Payments & Returns
We accept all major credit and debit cards as well as a wide range of payment methods supported globally by our payment provider. If your preferred payment method is widely accepted internationally, it is likely supported at checkout.
Yes. All payments are processed by our payment provider which is PCI-DSS Level 1 compliant, the highest level of payment security certification available. We never store your card details.
Subject to the Australian Consumer Law, products are not returnable for change of mind. If your product arrives damaged or faulty, contact us at cs@purelyu.com.au with your order number and photos. See our Returns & Refund Policy for full details.
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Sign up to the PurelyU community via our welcome popup to receive your exclusive 10% discount code. The code is valid for new customers only and can be used once per customer. Enter it in the discount field at checkout before placing your order.
Both contain the same pure organic monk fruit concentrate. The 100ml is simply a larger bottle offering better value if you use it regularly or want to stock up. The 50ml is ideal if you're trying monk fruit for the first time or prefer a more compact bottle. The flavoured variants (Vanilla, Hazelnut, Caramel) are available in 50ml; the Unflavoured is available in both 50ml and 100ml.
Still have a question?
Email us at cs@purelyu.com.au
We'll get back to you within 1 to 2 business days.